by Raja Shekar Mulpuri | Mar 17, 2025 | Self Healing
According to industry benchmarks, unplanned downtime costs enterprises an average of $5,600 per minute. For industries like fintech, e-commerce, and SaaS, where customer experience is a competitive differentiator, prolonged outages translate into customer churn, SLA... 
by Raja Shekar Mulpuri | Feb 11, 2025 | Self Healing
Is HEAL Software’s Early Warning Feature a True Game-Changer for Proactive IT Operations? The answer is yes. But, as with any AI solution, the reality is more nuanced. At HEAL Software, we have spent years perfecting our Early Warning feature by analyzing anonymized... 
by Raja Shekar Mulpuri | Jan 30, 2025 | Self Healing
In the financial sector, where system reliability directly impacts customer trust and revenue, even minor IT inefficiencies can spiral into costly crises. For one of the world’s largest banks—supporting 25 million customers, 2,000 branches, and 3,000 ATMs—a hidden... 
by Raja Shekar Mulpuri | Jan 20, 2025 | Self Healing
Small Issues, Big Consequences Organizations invest heavily in robust systems, talented personnel, and sophisticated tools to ensure smooth operations. Yet, small anomalies often escape attention—minor glitches in applications, occasional lags in processes, or subtle... 
by Raja Shekar Mulpuri | Jan 2, 2025 | Self Healing
Every year brings its own unique challenges and opportunities, and we’ve consistently embraced both resilience and innovation. Through our comprehensive platform, we’ve redefined how businesses approach root cause analysis, anomaly detection, automation, solution...