by Raja Shekar Mulpuri | Dec 19, 2024 | Self Healing
As businesses increasingly digitize operations, IT systems are evolving into complex, distributed ecosystems. Applications run across multi-cloud environments, microservices power critical processes, and data flows in real time across countless touchpoints. While this... 
by Raja Shekar Mulpuri | Sep 16, 2024 | Self Healing
Introduction HEAL Software’s AIOps platform has firmly established as a leader in leveraging AI and machine learning to analyze alerts and events, correlating them with historical data and knowledge base to identify root causes with exceptional accuracy. This advanced... 
by Raja Shekar Mulpuri | Aug 16, 2024 | Self Healing
Challenges Organizations Face in Identifying Unknown Unknowns The term “unknown unknowns” refers to problems or vulnerabilities that have not yet been identified or anticipated. Unlike known issues, which can be addressed with existing knowledge and tools,... 
by Raja Shekar Mulpuri | Aug 1, 2024 | Self Healing
In today’s digital age, IT organizations face numerous challenges that can hinder their ability to provide seamless services. Common pain-points include frequent outages, unexplained end-user experiences, negative brand impact, unaccomplished business demands,... 
by Raja Shekar Mulpuri | Jul 22, 2024 | Self Healing
On July 19, 2024, a significant outage impacted globally, causing widespread disruptions across various industries. This outage was primarily linked to a faulty update from CrowdStrike’s Falcon Sensor, which led to severe issues on Windows systems. CrowdStrike is a...