by Raja Shekar Mulpuri | Jun 18, 2025 | Self Healing
Despite years of investment in observability stacks and AI dashboards, most IT organizations still struggle with one uncomfortable truth: they can’t identify root cause in real time, and they can’t explain how technical failures impact the business. Not in dollars.... 
by Raja Shekar Mulpuri | Jun 1, 2025 | Self Healing
We’ve been in the war rooms. We’ve watched revenue, reputation, and trust erode in real time—not because we lacked telemetry, but because we lacked architecture. Modern enterprise systems fail because their data doesn’t think. Their tooling doesn’t remember. And their... 
by Raja Shekar Mulpuri | Apr 8, 2025 | Self Healing
According to McKinsey report, 70% of digital banking transformations exceed budget and timelines largely due to one core problem: underestimating system complexity. The current issue? Financial institutions are being blind —they’re unable to see how deeply... 
by Raja Shekar Mulpuri | Mar 17, 2025 | Self Healing
According to industry benchmarks, unplanned downtime costs enterprises an average of $5,600 per minute. For industries like fintech, e-commerce, and SaaS, where customer experience is a competitive differentiator, prolonged outages translate into customer churn, SLA... 
by Raja Shekar Mulpuri | Feb 11, 2025 | Self Healing
Is HEAL Software’s Early Warning Feature a True Game-Changer for Proactive IT Operations? The answer is yes. But, as with any AI solution, the reality is more nuanced. At HEAL Software, we have spent years perfecting our Early Warning feature by analyzing anonymized...