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A unified journey through HEAL Software’s innovation in IT operations management

A unified journey through HEAL Software’s innovation in IT operations management

by Raja Shekar Mulpuri | Jan 2, 2025 | Self Healing

Every year brings its own unique challenges and opportunities, and we’ve consistently embraced both resilience and innovation. Through our comprehensive platform, we’ve redefined how businesses approach root cause analysis, anomaly detection, automation, solution...
Observability to AIOps: Transforming Anomaly Detection for Modern Enterprises

Observability to AIOps: Transforming Anomaly Detection for Modern Enterprises

by Raja Shekar Mulpuri | Dec 19, 2024 | Self Healing

As businesses increasingly digitize operations, IT systems are evolving into complex, distributed ecosystems. Applications run across multi-cloud environments, microservices power critical processes, and data flows in real time across countless touchpoints. While this...
From Root Cause to Resolution: How HEAL Chatbot Transforms RCA

From Root Cause to Resolution: How HEAL Chatbot Transforms RCA

by Raja Shekar Mulpuri | Sep 16, 2024 | Self Healing

Introduction HEAL Software’s AIOps platform has firmly established as a leader in leveraging AI and machine learning to analyze alerts and events, correlating them with historical data and knowledge base to identify root causes with exceptional accuracy. This advanced...
HEAL Software – Understanding the Unknown Unknowns

HEAL Software – Understanding the Unknown Unknowns

by Raja Shekar Mulpuri | Aug 16, 2024 | Self Healing

Challenges Organizations Face in Identifying Unknown Unknowns The term “unknown unknowns” refers to problems or vulnerabilities that have not yet been identified or anticipated. Unlike known issues, which can be addressed with existing knowledge and tools,...
Transforming IT Operations at a Large Public Sector Bank with HEAL

Transforming IT Operations at a Large Public Sector Bank with HEAL

by Raja Shekar Mulpuri | Aug 1, 2024 | Self Healing

In today’s digital age, IT organizations face numerous challenges that can hinder their ability to provide seamless services. Common pain-points include frequent outages, unexplained end-user experiences, negative brand impact, unaccomplished business demands,...
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