by Raja Shekar Mulpuri | Feb 9, 2024 | Self Healing
In the dynamic environment of core banking systems, maintaining seamless operations is crucial. However, unforeseen complications can arise, leading to critical incidents that demand immediate and effective resolution. A recent incident involving an application patch... 
by Raja Shekar Mulpuri | Feb 2, 2024 | Self Healing
In server management, high memory utilization is more than just a metric; it’s like a lighthouse signaling potential performance degradation, service disruption, and, in severe cases, complete system downtimes. Here we delve into a recent incident involving an... 
by Raja Shekar Mulpuri | Sep 21, 2023 | Self Healing
What is Machine Learning for Root Cause Analysis? Machine Learning (ML) for Root Cause Analysis (RCA) is the state-of-the-art application of algorithms and statistical models to identify the underlying reasons for issues within a system or process. Rather than... 
by Raja Shekar Mulpuri | Aug 24, 2023 | Self Healing
There are many instances in our lives where we are stuck in issues and try to understand what caused them. Our initial thoughts are to identify the reason and the cause. We aim to trace the issue back to the origin and try to address them from where it all started.... 
by Raja Shekar Mulpuri | Jul 6, 2023 | Self Healing
In recent years, the field of Information Technology Operations (ITOPS) has witnessed a revolutionary transformation with the advent of Generative Artificial Intelligence (AI). This cutting-edge technology has brought about significant changes in how IT operations are...