by Mahalya R | Jan 4, 2024 | Self Healing
Service incidents are unavoidable in today’s complex and dynamic IT environments. They can cause significant disruption to business operations, customer satisfaction, and revenue. However, many organizations are still struggling to manage service incidents... 
by Samir Senapati | Dec 4, 2023 | Self Healing
Your device pings, signaling another tech alert. Before you can address it, two more chime in. We all know the feeling. In today’s digital world, it’s easy to feel overwhelmed by the sheer number of notifications we receive. But what if there was a... 
by Raja Shekar Mulpuri | Sep 21, 2023 | Self Healing
What is Machine Learning for Root Cause Analysis? Machine Learning (ML) for Root Cause Analysis (RCA) is the state-of-the-art application of algorithms and statistical models to identify the underlying reasons for issues within a system or process. Rather than... 
by Raja Shekar Mulpuri | Aug 24, 2023 | Self Healing
There are many instances in our lives where we are stuck in issues and try to understand what caused them. Our initial thoughts are to identify the reason and the cause. We aim to trace the issue back to the origin and try to address them from where it all started.... 
by Samir Ranjan | Aug 18, 2023 | Self Healing
Introduction Ever been jolted awake by a midnight alarm because some server decided to take a sudden break? If you’ve been in IT operations, you know this isn’t just about fixing a problem; it’s about understanding and fixing it. Think of a favorite... 
by Sudhir Shetty | Aug 11, 2023 | Self Healing
How HEAL Software Reduced Downtime by 40% with Machine Learning Monitoring Introduction With the recent advancements in technology and online digital services have transformed the way the banks work. Decades ago, banks used to handle everything on paper and the...