by Ann Hall | Sep 20, 2022 | Self Healing
Software as a Service (SaaS) companies are constantly striving to ensure customers have an exceptional user experience when utilizing their service. The fierce competition in the modern business puts more pressure on companies to meet their customers’ expectations or... 
by Ann Hall | Aug 12, 2022 | Self Healing
The complexity of modern information technology (IT) infrastructures has grown exponentially and changed the way software companies operate and deliver products and services. The days of a single application server and a simple delivery path are long gone. Today’s... 
by Ann Hall | May 1, 2022 | Self Healing
Communication service providers are finding themselves at a crossroads – growing competition is exerting pressure on revenue and costs, while the need to revolutionize operations is pressing. The only way for providers to to set themselves apart from competitors is to... 
by Atri Mandal | Mar 30, 2022 | Self Healing
Atri Mandal, HEAL’s AI/ML expert, has written a second blog about the 4P strategy, this time primarily focusing on solution recommendation which gives useful suggestions to the SREs on how to fix problems pro-actively. Click below to learn more. Read the... 
by Girish Muckai | Feb 23, 2022 | Self Healing
Modern IT environments have become much more complex to manage thanks to hybrid infrastructures and comprehensive instrumentation that generate metrics, alerts and events data constantly. ITOps (IT Operations) and SRE (Site Reliability Engineering) teams are tasked... 
by Raja Shekar Mulpuri | Feb 16, 2022 | Self Healing
In the recent past, every enterprise has had to deal with an outage, leading to war rooms where ITOps teams are put on the spot. While they take on the burden of ensuring 100% uptime, it is often the tools they employ which don’t live up to their promises. Especially...