How Can We Help?
Service Dependency Map displays all services in scope, and the dependencies between them. There is one Service Map per organization which is either a separate geographical organization (for an MNC), or enterprise, a separate account for a multi-tenant service provider. Lines on SDM denote dependencies between services.
![]() | This option allows you to either access SDM or Applications. |
![]() | Click Experience to view business transaction journey. |
![]() | Click Signals to view problems and early warnings. |
![]() | This indicates Log out. Click this icon to log out of HEAL application. |
![]() | This drop down lists the account names which depict a HEAL tag that ties up all the Applications, Services, and its instances together for an enterprise or an Organization. |
![]() | Entity sending request(s) to an entry level service. |
![]() | Entry level service which receives request(s) directly from an external entity. |
![]() | You can search for a service. Enter a specific service name or a partial name to search for. |
![]() | Zoom to fit. Click the icon to fit the SDM in the page in case you had clicked on zoom in or zoom out. |
![]() | Click this icon to refresh the screen. |
![]() | You can drag the SDM layout and align it as per your need. Click this icon to save the alignment. |
![]() | Click this icon to download SDM.png. |
![]() | This displays Map Overview. You can move the SDM Map inside the screen. It indicates the percentage of the map visibility inside the screen. |
![]() | Click this icon to zoom in the screen. |
![]() | Click this icon to zoom out the screen. |
heal_service, cache_service, and loadbalancer_service are the service layers. You can customize the icons for the service layers. You can add custom service layers.
To search for a service or services starting with a specific word, enter the search string in Search for Services box. It highlights all relevant services.
Hover over a service icon (circle) to highlight the incoming and outgoing connections of a specific service.
Hover over a service name to view the entire name of the service.