Manager – Machine Learning

Company – HEAL Software

Location – Bangalore

Status – Permanent

Job Category – Machine Learning

Relevant Work Experience – 8 – 10 Years

Career Level – Managerial

Education Level – Bachelor’s or Master’s degree in computer science, Engineering

Description

HEAL Software is a renowned provider of AIOps (Artificial Intelligence for IT Operations) solutions. With the state-of-the-art AIOps solutions, HEAL Software consistently drives digital transformation and delivers significant value to businesses across diverse industries.  HEAL Software’s unwavering dedication to leveraging AI and automation, empowers IT teams to address IT challenges, enhance incident management, reduce downtime, and ensure seamless IT operations. Through the analysis of extensive data, our solutions provide real-time insights, predictive analytics, and automated remediation, thereby enabling proactive monitoring and solution recommendation. HEAL Software Inc. has headquarters in Santa Clara, California in the US.

We make ML based products that predict upcoming issues in complex applications running in cloud-native, serverless or host-based environments. Products handle very high volumes of streaming data, and perform complex learnings on structured and unstructured data in near real time. The ideal candidate should have passion for building products, solving problems, and building data pipeline.

Read more at healsoftware.ai and follow us on Twitter and on LinkedIn.

We make ML based products that predict upcoming issues in complex applications running in cloud-native, serverless or host-based environments. Products handle very high volumes of streaming data, and perform complex learnings on structured and unstructured data in near real time.

Responsibilities:

  • Lead the design, development, and deployment of Large Language Models (LLM) for various applications.
  • Collaborate with cross-functional teams to define and refine problem statements and LLM requirements.
  • Mentor and guide junior machine learning engineers in the development of LLM-based solutions.
  • Evaluate the latest advancements in LLM technology and identify opportunities for implementation.
  • Develop and maintain best practices for working with LLMs and natural language processing.
  • Build and fine-tune machine learning models to improve their performance.
  • Stay updated with the latest trends in machine learning and LLMs.
  • Document and communicate work, findings, and results effectively.
  • Participate in model, optimization, testing, quality assurance and defect resolution.
  • Design and implement scalable systems to convert large volumes of data into useful model features, reports and data sets.
  • Deliver and orchestrate Machine learning infrastructure within production environments.
  • Collaborate with Engineers and scientist to architect and implement a shared vision.
  • Participate in entire software development lifecycle from concepts to release.

Requirement

  • Minimum of 8+ years of experience.
  • Master’s or Ph.D. degree in Computer Science, Machine Learning, or a related field.
  • Relevant experience (4 + years) in machine learning and deep learning with a strong focus on Large Language Models.
  • Experience in Software development.
  • Proven expertise in working with LLMs such as GPT-3, BERT, or similar models.
  • Proficiency in machine learning libraries.
  • Strong programming skills in languages such as Python.
  • Experience with natural language processing (NLP) tasks and applications.
  • Experience in Open search, Redis server, RabbitMQ Git
  • Experience in ML Flow, Docker or any container.
  • Experience in Amazon S3 or equivalent is an advantage.
  • Excellent problem-solving skills and attention to detail.
  • Strong leadership and mentoring abilities.
  • A track record of publications or contributions in machine learning and LLMs is a plus.

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