Explainable AI
Preventive Healing
Observability
a complete AIOps solution
a complete AIOps solution
Preventive Healing
HEAL prevents 95.5% of APM problems using lead signals.
Intelligent Observability
HEAL's strength lies in collecting the right metrics not just alert data. This leads to better causation and reduction of false alerts.
Explainable AI
Explainable AI helps you interpret the insights from its AI engine and is programmed to describe its purpose, rationale and decision making process.
API based solution with a myriad connectors and plug ins
Agent/ Agentless AIOps solution
State of the art AI and ML algorithms that show value within minutes
Deployment models to suit every need - On prem, Hybrid, SaaS and cloud
Deep Integrations with 100+ technologies
0M
hours of downtime averted
0%
reduction 
in false alerts
1B+
transactions 
monitored daily
0%
reduction 
in MTTR
Multi-source, 
multi-format, data 
ingestion
Multi-source, 
multi-format, data 
ingestion
HEAL provides ready-built connectors for open telemetry and most popular monitoring tools.
Flexible APIs for 
easy integrations
Flexible APIs for 
easy integrations
HEAL comes with multi-functional APIs which will integrate with other platforms such as ITSM to aid incident management, and Automation solutions to auto-remediate.
Real-time 
performance 
data analysis
Real-time 
performance 
data analysis
HEAL provides up to the minute real-time data analysis, powered by advanced AI to auto detect anomalies.
Early warning 
signals
Early warning 
signals
Get early warning signals on incidents even before they occur.
RCA real root 
cause and not 
symptoms
RCA real root 
cause and not 
symptoms
HEAL’s Real Cause Analysis (RCA) engine leverages different metrics from different domains, thus going before the siloed approach of traditional monitoring tools.
Context-aware 
forensics for better 
RCA
Context-aware 
forensics for better.
RCA
HEAL has the capability to extract the context of issues from logs, vastly simplifying the troubleshooting process.
Rapid 
baseline
Rapid 
baseline
HEAL’s AI has the capability to build rapid baselines through transfer learning.
Auto-healing 
actions
Auto-healing 
actions
HEAL comes with Workload Throttling and other out-of-the-box features for auto healing.
Workload 
throttling
Workload 
throttling
HEAL’s MLE can perform workload zoning/gating operations.
Anomaly, impact 
and AI/ML accuracy 
scores
Anomaly, impact 
and AI/ML accuracy 
scores
Unlike other AI/ML tools whose engines are treated like black boxes, HEAL gives insights into how its AI/ML algorithm functions and behaves.
Predict 
Capacity chokepoints
Predict 
Capacity chokepoints
Find way in advance what capacity chokepoints are to prevent outages.
Capacity 
planning insights
Capacity 
planning insights
HEAL leverages its data model to provide users with the best of the class capacity planning insights focused on application behavior and not just the hardware.
Dashboards for 
business insight
Dashboards for 
business insight
HEAL’s Business Insight dashboards bridge the gap between the end users and IT, helping our customers to better understand the relationship between end user experience and the IT departments which supports application functions.
Business 
application 
support
Business 
application 
support
HEAL provides out of box performance visibility into customized business applications such as Finacle, Temenos, and SAP.
Single view across 
data sources and 
applications
Single view across 
data sources and 
applications
HEAL integrates with a myriad of external tools to provide you with a single source of truth of your IT health.
Multi 
deployment 
options
Multi 
deployment 
options
HEAL can be deployed in any environment be it on prem, hybrid or cloud.
Multi-source, 
multi-format, data 
ingestion
Multi-source, 
multi-format, data 
ingestion
HEAL provides ready-built connectors for open telemetry and most popular monitoring tools.
Flexible APIs for 
easy integrations
Flexible APIs for 
easy integrations
HEAL comes with multi-functional APIs which will integrate with other platforms such as ITSM to aid incident management, and Automation solutions to auto-remediate.
Real-time 
performance 
data analysis
Real-time 
performance 
data analysis
HEAL provides up to the minute real-time data analysis, powered by advanced AI to auto detect anomalies.
Early warning 
signals
Early warning 
signals
Get early warning signals on incidents even before they occur.
RCA real root 
cause and not 
symptoms
RCA real root 
cause and not 
symptoms
HEAL’s Real Cause Analysis (RCA) engine leverages different metrics from different domains, thus going before the siloed approach of traditional monitoring tools.
Context-aware 
forensics for better 
RCA
Context-aware 
forensics for better 
RCA
HEAL has the capability to extract the context of issues from logs, vastly simplifying the troubleshooting process.
Rapid 
baseline
Rapid 
baseline
HEAL’s AI has the capability to build rapid baselines through transfer learning.
Auto-healing 
actions
Auto-healing 
actions
HEAL comes with Workload Throttling and other out-of-the-box features for auto healing.
Workload 
throttling
Workload 
throttling
HEAL’s MLE can perform workload zoning/gating operations.
Anomaly, impact 
and AI/ML accuracy 
scores
Anomaly, impact 
and AI/ML accuracy 
scores
Unlike other AI/ML tools whose engines are treated like black boxes, HEAL gives insights into how its AI/ML algorithm functions and behaves.
Predict 
Capacity chokepoints
Predict 
Capacity chokepoints 
Find way in advance what capacity chokepoints are to prevent outages.
Capacity 
planning insights
Capacity 
planning insights
HEAL leverages its data model to provide users with the best of the class capacity planning insights focused on application behavior and not just the hardware.
Dashboards for 
business insight
Dashboards for 
business insight
HEAL’s Business Insight dashboards bridge the gap between the end users and IT, helping our customers to better understand the relationship between end user experience and the IT departments which supports application functions.
Business 
application 
support
Business 
application 
support
HEAL provides out of box performance visibility into customized business applications such as Finacle, Temenos, and SAP.
Single view across 
data sources and 
applications
Single view across 
data sources and 
applications
HEAL integrates with a myriad of external tools to provide you with a single source of truth of your IT health.
Multi 
deployment 
options
Multi 
deployment 
options
HEAL can be deployed in any environment be it on prem, hybrid or cloud.