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Recognize and respond to smaller issues before they become outages

Explainable AI

Preventive Healing

Observability

a complete AIOps solution

a complete AIOps solution

How it works

Preventive Healing

HEAL prevents 95.5% of APM problems using lead signals.

Intelligent Observability

HEAL's strength lies in collecting the right metrics not just alert data. This leads to better causation and reduction of false alerts.

Explainable AI

Explainable AI helps you interpret the insights from its AI engine and is programmed to describe its purpose, rationale and decision making process.

Recognized by top analyst firms

Why HEAL

API based solution with a myriad connectors and plug ins

Agent/ Agentless AIOps solution

State of the art AI and ML algorithms that show value within minutes

Deployment models to suit every need - On prem, Hybrid, SaaS and cloud

Deep Integrations with 100+ technologies

We Take Pride in Our Numbers

0M

hours of downtime averted

0%

reduction
in false alerts

1B+

transactions
monitored daily

0%

reduction
in MTTR

A paradigm shift
from reactive to preventive

Multi-source,
multi-format, data
ingestion

Multi-source,
multi-format, data
ingestion

HEAL provides ready-built connectors for open telemetry and most popular monitoring tools.

Flexible APIs for
easy integrations

Flexible APIs for
easy integrations

HEAL comes with multi-functional APIs which will integrate with other platforms such as ITSM to aid incident management, and Automation solutions to auto-remediate.

Real-time
performance
data analysis

Real-time
performance
data analysis

HEAL provides up to the minute real-time data analysis, powered by advanced AI to auto detect anomalies.

Early warning
signals

Early warning
signals

Get early warning signals on incidents even before they occur.

RCA real root
cause and not
symptoms

RCA real root
cause and not
symptoms

HEAL’s Real Cause Analysis (RCA) engine leverages different metrics from different domains, thus going before the siloed approach of traditional monitoring tools.

Context-aware
forensics for better
RCA

Context-aware
forensics for better.
RCA

HEAL has the capability to extract the context of issues from logs, vastly simplifying the troubleshooting process.

Rapid
baseline

Rapid
baseline

HEAL’s AI has the capability to build rapid baselines through transfer learning.

Auto-healing
actions

Auto-healing
actions

HEAL comes with Workload Throttling and other out-of-the-box features for auto healing.

Workload
throttling

Workload
throttling

HEAL’s MLE can perform workload zoning/gating operations.

Anomaly, impact
and AI/ML accuracy
scores

Anomaly, impact
and AI/ML accuracy
scores

Unlike other AI/ML tools whose engines are treated like black boxes, HEAL gives insights into how its AI/ML algorithm functions and behaves.

Predict
Capacity chokepoints

Predict
Capacity chokepoints

Find way in advance what capacity chokepoints are to prevent outages.

Capacity
planning insights

Capacity
planning insights

HEAL leverages its data model to provide users with the best of the class capacity planning insights focused on application behavior and not just the hardware.

Dashboards for
business insight

Dashboards for
business insight

HEAL’s Business Insight dashboards bridge the gap between the end users and IT, helping our customers to better understand the relationship between end user experience and the IT departments which supports application functions.

Business
application
support

Business
application
support

HEAL provides out of box performance visibility into customized business applications such as Finacle, Temenos, and SAP.

Single view across
data sources and
applications

Single view across
data sources and
applications

HEAL integrates with a myriad of external tools to provide you with a single source of truth of your IT health.

Multi
deployment
options

Multi
deployment
options

HEAL can be deployed in any environment be it on prem, hybrid or cloud.

A paradigm shift
from reactive to preventive

Multi-source,
multi-format, data
ingestion

Multi-source,
multi-format, data
ingestion

HEAL provides ready-built connectors for open telemetry and most popular monitoring tools.

Flexible APIs for
easy integrations

Flexible APIs for
easy integrations

HEAL comes with multi-functional APIs which will integrate with other platforms such as ITSM to aid incident management, and Automation solutions to auto-remediate.

Real-time
performance
data analysis

Real-time
performance
data analysis

HEAL provides up to the minute real-time data analysis, powered by advanced AI to auto detect anomalies.

Early warning
signals

Early warning
signals

Get early warning signals on incidents even before they occur.

RCA real root
cause and not
symptoms

RCA real root
cause and not
symptoms

HEAL’s Real Cause Analysis (RCA) engine leverages different metrics from different domains, thus going before the siloed approach of traditional monitoring tools.

Context-aware
forensics for better
RCA

Context-aware
forensics for better
RCA

HEAL has the capability to extract the context of issues from logs, vastly simplifying the troubleshooting process.

Rapid
baseline

Rapid
baseline

HEAL’s AI has the capability to build rapid baselines through transfer learning.

Auto-healing
actions

Auto-healing
actions

HEAL comes with Workload Throttling and other out-of-the-box features for auto healing.

Workload
throttling

Workload
throttling

HEAL’s MLE can perform workload zoning/gating operations.

Anomaly, impact
and AI/ML accuracy
scores

Anomaly, impact
and AI/ML accuracy
scores

Unlike other AI/ML tools whose engines are treated like black boxes, HEAL gives insights into how its AI/ML algorithm functions and behaves.

Predict
Capacity chokepoints

Predict
Capacity chokepoints

Find way in advance what capacity chokepoints are to prevent outages.

Capacity
planning insights

Capacity
planning insights

HEAL leverages its data model to provide users with the best of the class capacity planning insights focused on application behavior and not just the hardware.

Dashboards for
business insight

Dashboards for
business insight

HEAL’s Business Insight dashboards bridge the gap between the end users and IT, helping our customers to better understand the relationship between end user experience and the IT departments which supports application functions.

Business
application
support

Business
application
support

HEAL provides out of box performance visibility into customized business applications such as Finacle, Temenos, and SAP.

Single view across
data sources and
applications

Single view across
data sources and
applications

HEAL integrates with a myriad of external tools to provide you with a single source of truth of your IT health.

Multi
deployment
options

Multi
deployment
options

HEAL can be deployed in any environment be it on prem, hybrid or cloud.

Trusted by

What our customers have to say

We saw an over 200% ROI on HEAL Software Inc. within a year of deployment. HEAL Software Inc. predictive healing helps us identify potential issues much earlier. We also use the capacity forecasting to right-size our platform and avoid over-provisioning of the resources.

VP Core Banking, Global 500 Bank

With HEAL Software Inc. we have benefited by the proactive signals and predictive analysis and resolution of issues before they exaggerate. Our unplanned downtimes are almost negligible since we signed up.

VP Operations, Online Business

Uninterrupted services are mandated by the regulator and demanded by the customers. Without HEAL Software Inc. we were spending hours of potentially productive time in resolving issues, and it was always reactive actions.

VP Digital Services, Private Bank

We have 24/7 operations as we support all our 26 international branches. This solution saved us at least 20 odd incidents, both minor and major, in just 3 months, that the tool was able to predict the occurrence of the incidents helped the applications team fix the issues before it could bring down the system.

SVP Retail Banking, Financial Services

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where there are no outages

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