by Raja Shekar Mulpuri | Sep 16, 2024 | Self Healing
Introduction HEAL Software’s AIOps platform has firmly established as a leader in leveraging AI and machine learning to analyze alerts and events, correlating them with historical data and knowledge base to identify root causes with exceptional accuracy. This advanced... 
by Raja Shekar Mulpuri | Aug 16, 2024 | Self Healing
Challenges Organizations Face in Identifying Unknown Unknowns The term “unknown unknowns” refers to problems or vulnerabilities that have not yet been identified or anticipated. Unlike known issues, which can be addressed with existing knowledge and tools,... 
by Raja Shekar Mulpuri | Aug 1, 2024 | Self Healing
In today’s digital age, IT organizations face numerous challenges that can hinder their ability to provide seamless services. Common pain-points include frequent outages, unexplained end-user experiences, negative brand impact, unaccomplished business demands,... 
by Raja Shekar Mulpuri | Jul 22, 2024 | Self Healing
On July 19, 2024, a significant outage impacted globally, causing widespread disruptions across various industries. This outage was primarily linked to a faulty update from CrowdStrike’s Falcon Sensor, which led to severe issues on Windows systems. CrowdStrike is a... 
by Raja Shekar Mulpuri | Jul 1, 2024 | Self Healing
Achieving ZeroSec observability has long been the ultimate goal, yet it remains elusive despite countless hours and sleepless nights dedicated to the cause. A recent discussion with a client underscored the persistent challenges that many organizations continue to... 
by Raja Shekar Mulpuri | Jun 25, 2024 | Self Healing
Event correlation is a critical aspect of modern IT management, involving the analysis and correlation of events to filter out noise and isolate significant events requiring attention. This process helps quickly identify the root cause of issues, reducing the time it...