by Raja Shekar Mulpuri | Feb 16, 2024 | Self Healing
In digital transactions, even the slightest hiccup can ripple through the system, causing significant disruptions. Our recent encounter with an unexpected system slowdown and a noticeable drop in transaction success rates is a testament to the intricate balance... 
by Raja Shekar Mulpuri | Feb 9, 2024 | Self Healing
In the dynamic environment of core banking systems, maintaining seamless operations is crucial. However, unforeseen complications can arise, leading to critical incidents that demand immediate and effective resolution. A recent incident involving an application patch... 
by Raja Shekar Mulpuri | Feb 2, 2024 | Self Healing
In server management, high memory utilization is more than just a metric; it’s like a lighthouse signaling potential performance degradation, service disruption, and, in severe cases, complete system downtimes. Here we delve into a recent incident involving an... 
by Mahalya R | Jan 4, 2024 | Self Healing
Service incidents are unavoidable in today’s complex and dynamic IT environments. They can cause significant disruption to business operations, customer satisfaction, and revenue. However, many organizations are still struggling to manage service incidents... 
by Samir Senapati | Dec 4, 2023 | Self Healing
Your device pings, signaling another tech alert. Before you can address it, two more chime in. We all know the feeling. In today’s digital world, it’s easy to feel overwhelmed by the sheer number of notifications we receive. But what if there was a... 
by Raja Shekar Mulpuri | Sep 21, 2023 | Self Healing
What is Machine Learning for Root Cause Analysis? Machine Learning (ML) for Root Cause Analysis (RCA) is the state-of-the-art application of algorithms and statistical models to identify the underlying reasons for issues within a system or process. Rather than...